This website, the Marketplace and the contents herein (unless otherwise referenced) are the sole property of Trenton Ventures LLC d/b/a Jackson & Co., Erin-Jackson.co & d/b/a Manager Material herein after referred to as the "Company." All rights reserved.
Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship between Trenton Ventures, Jackson & C0, Manager Material or any agents service on behalf of the Company. The Company is agreeing only to provide Client with access to the Program(s) for the time periods described and under the conditions and limitations contained herein. Through the Program(s), the Company provides Users with education and information, and provides a platform and leads to Providers. The information contained in the Program(s), including any interactions with the instructors, coaches or mentors, is not intended as, and shall not be understood or construed as, professional advice.
If you do not understand or agree with any of these conditions, please do not order any materials. If you require further clarification, please contact support@managermaterial.com
Please READ carefully. By purchasing a product, products, service or services, including subscriptions offered from time to time on our site, or on owned and operated domains and subdomains, the following Terms and Conditions are entered into by Trenton Ventures, LLC. (“Company”, “we”, “our” or “us”), You (“Client” or “You”), and/or Trenton Ventures, LLC ("Company") and the coach or mentor ("Provider"). You agree to the following Terms & Conditions as a condition of Purchase, use of the materials and services, or acceptance of leads (Providers)
Trenton Ventures, LLC. (herein referred to as “Trenton Ventures, LLC.” or “Company”) agrees to provide our digital programs and services including but not limited to:
The “Managing with Confidence” Program
The “Manager Material” membership(s)
Mentor or Coach Referrals as a part of the Manager Material Marketplace (to Users)
Mentee Leads as part of the Manager Material Marketplace (to Providers)
Any other product(s) available for purchase through our online shopping system, or made available through your subscription(s) (herein referred to as “Program”, “Programs”, or Subscriptions) identified in our online commerce sites or shopping cart.
As a condition of participating in the Program(s), you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.
As part of the Manager Material Marketplace, the Company shall provide the following to User:
An electronic directory of Providers with a basic set of available information which the User may review in order order to make a decision to purchase an introductory meeting or consultation with the Provider.
As a User, you hereby acknowledge that the Providers referenced in our online directory operate independently of the Company and with the exception of those clearly noted in their profile are in not affiliated with Manager Material or the Company.
As a courtesy, the Company provides an initial meeting "Guarantee" to improve confidence in your purchase. See "Marketplace Guarantee" below.
The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to your participation in the Program(s) and Subscription(s).
The Company’s agreement to provide a listing of Providers does not equal an endorsement of the Provider's services or quality of services. While every reasonable effort has been made to evaluate the listed Providers for quality, the Company cannot and does not endorse the methods, practices, or content of providers. In order to improve confidence in the process and Marketplace, the Company provides a limited financial guarantee as detailed below. Users should use all available information to make their own informed decision as to the likelihood of an introductory meeting being valuable for their needs and meeting expectations.
In consideration of Your access to the Marketplace Providers, you agree to pay the fees as posted in the Marketplace but not limited to up front or ongoing subscription fees. If your payment does not complete, or if Trenton Ventures LLC. receives notice that any charge has been returned or contested, you may lose access to the materials, services, program(s) or subscriptions immediately.
You may not cancel or avoid these payments except through the Refund Policy below. In the event that any payment is not made, the Company shall immediately suspend, discontinue or otherwise cancel your access to the Programs or Services.
For Services that include dedicated time set aside in a 1x1 setting with the Company, Company representatives (e.g. Erin Jackson), or a Provider, the meeting must be scheduled within 10 business days of purchase unless otherwise specified in a written agreement. While the original meeting may be rescheduled at the discretion of the Parties meeting, any time purchased but not used within 30 days is forfeited and no refund will apply unless otherwise agreed in writing. You acknowledge that by purchasing time, the Company or Provider will reserve a reasonable amount of time on the calendar and in doing so, may forfeit the opportunity to serve other customers. Notwithstanding the aforementioned 60 day period, any cancellations or reschedule notices within 24 hours of a scheduled meeting may result in a complete forfeiture of funds paid, or may require a rescheduling fee up to $100.
You hereby authorize the Company to charge your credit card or debit card automatically according to the terms set forth in the Fees posted for each product or subscription at the time of purchase and upon any renewal date continuing into the future.
Regarding recurring payments and outstanding invoices: If all eligible payment methods we have on file for you are declined for payment of your monthly fee, you must provide a new eligible payment method promptly or your program access will be removed.
If you do not request a refund within the terms of the Program(s) at the time of your refund request, you are required by law to complete the remaining payments of your payment plan and you understand that your membership or ongoing payments will automatically continue and you authorize us (without notice to you, unless required by applicable law) to collect any and all outstanding receivables, using any eligible payment method we have on record for your account.
We want you to be satisfied with your service and have confidence in the initial meeting with any Provider. The Company provides a money-back guarantee for every Marketplace Service purchase. That money-back guarantee is governed by the following terms.
Quality Refunds
In order to qualify for a quality of service refund you must submit a written statement describing what you expected, what you received, and why it did not work for you. In the event that you decide your purchase was not the right decision, within 3 days of your meeting with the Provider, contact our support team at [support at managermaterial (dot) com] and let us know you’d like a refund. The request must be received by the 3rd day at 11:59 EST. You must include your purchase details with your request for a refund. If you request a refund and do not include your purchase details and statements above by the 30th day, you will not be granted a refund.
No Show/Late Reschedule Refund
If the Provider does not show up to your scheduled call or video conference within 5 minutes of the scheduled start time, or attempts to reschedule the meeting with less than 24 hours notice, you may request a full refund from Manager Material. Requests should include the name of the Provider, the purchase information, and full details about the issue so we may address it with the Provider. To request the refund, please contact [support at managermaterial (dot) com] You must submit all refund requests within 3 days of the no-show or reschedule.
We will NOT provide refunds for requests made more than 3 days following the issue. After day 3, all payments are non-refundable and you are responsible for full payment of the fees for the Program(s).
Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: [support at managermaterial (dot) com]
Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship between the Company and the User, the User and the Provider, or the Company and the Provider. The Company is agreeing only to provide Client/User with access to the Provider and the Provider with access to the User for the time periods described and under the conditions and limitations contained herein.
As a Provider on the Manger Material Marketplace platform, you agree to the following:
You acknowledge that the Company may remove you and your information from the Marketplace at any time, for any reason at our sole discretion.
You acknowledge that you will prioritize the experience of the User, and that if the User reports a poor experience according to the Guarantee provided herein, you may be required to forfeit the payment otherwise due for up to 100% of your portion of the introductory meeting.
You acknowledge that you will conduct your meetings with the highest standards of professionalism
You will not attempt to work around the Manager Material system for the introductory meeting and that any attempts to do so may result in your removal from the Marketplace.
If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
Users & Providers agree to absolve and do hereby absolve the Company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the Program(s) or Services and/or any information and resources contained in the Program. You agree that the Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Program(s), or for your use of information, techniques, or any learnings referenced in the Program(s).
The information, software, products, and service included or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Program. The Company and/or its suppliers may make improvements and/or changes in the Program at any time.
The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Program for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. The Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Program, with the delay or inability to use the Program or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Program, or otherwise arising out of the use of the Program, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some States or other jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. If you are dissatisfied with the Program or any portion of it, your sole and exclusive remedy is to discontinue using the Program. for errors or omissions that may appear in any of the program materials.
THE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE INFORMATION PROVIDED AND HEREBY EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Client may NOT assign this Agreement without express written consent of the Company.
Company may modify terms of this agreement at any time in its sole discretion. All modifications shall be posted on the Company’s website and purchasers shall be considered notified by your continued usage.
The Company reserves the right, in its sole discretion, to terminate your access to the Program(s) or Marketplace as a User or Provider and any related services or any portion thereof at any time, if You become disruptive to the Company or other Program or Marketplace participants, if You fail to follow the Program or Marketplace guidelines, or if You otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Program(s) and/or related services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.
You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to the Program(s). To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the state or federal courts that are geographically nearest to and if available located in Hays County, Texas.
In the event that a dispute arises between the Parties for which monetary relief is inadequate and where a Party may suffer irreparable harm in the absence of an appropriate remedy, the injured Party may apply to any court of competent jurisdiction for equitable relief, including without limitation a temporary restraining order or injunction.
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