Engagement is one of the most impactful topics for a team or organization, yet it is very often misunderstood. "Engagement" is not simply a feeling about the team's energy or willingness to ask questions - i.e. "They were really engaged in that conversation." Engagement is well-defined metric and one with well-understood levers for managers to drive that can result in double digit increases in productivity and reduction in turnover and and unplanned absences. Check out this guide for more information, and join the All Access version for trainings on how to make a huge impact in your team.